GIFT CARD
GIFT CARD
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| Size | 35 | 36 | 37 | 38 | 39 | 40 | 41 |
| Length, cm | 22.5 | 23 | 24 | 24.5 | 25.5 | 26 | 26.5 |
INSTRUCTIONS
You will need a sheet of paper, a ballpoint pen refill, and a flexible measuring tape.
Measurements should be taken while standing and from both feet. When taking measurements, your weight should be evenly distributed across your entire foot. The measuring tape should fit snugly against your foot.
- Place your foot on a sheet of paper and trace around it with the pen refill, holding it strictly perpendicular to the floor. Do not slide the refill under your heel or toes.
- Your foot length is the distance from the most prominent toe to the heel.
- Girth – measure the widest part of your foot with a measuring tape around the bunion area of the forefoot.
- Instep height – place the measuring tape under your foot in the center of the arch and measure the circumference to the highest point of the foot's instep.
- Diagonal instep – place the measuring tape under your heel and measure diagonally the circumference from the edge of the heel to the beginning of the ankle point.
- High boots require additional shaft circumference measurements.
- Calf circumference is measured every 3 cm, starting from the ankle height up to the widest part of the calf. Note the exact height at which each measurement was taken.
HVÓYA custom orders mean tailoring shoes or bags from our model range to your specific request.
By filling out the form, you are submitting an application for a custom-made item from the page you are currently viewing.
You can order the desired size or color if it is not available on the website or in the store. You also get an additional selection of materials and heel shapes.
After submitting your application, a manager will contact you and assist with further order processing.
You can find more detailed information about custom orders on this page.
Oops! The product you're looking for is currently out of stock!
But don't worry – fill out the form, and we'll notify you as soon as it's available for purchase again.
You can also go to the custom order form and submit a request for tailoring!
Ukraine
Delivery by "Nova Poshta" within 2-5 business days across Ukraine. Paid by the recipient. Shipments are made within 1-3 business days after full payment.
International
Delivery by "Ukrposhta" worldwide and/or "Nova Poshta" (Europe). Parcels travel from one week (Europe) to two-four weeks (USA and Canada).
Upon arrival in the destination country, international orders may be subject to customs duties and taxes of the destination country. The recipient bears additional costs for customs clearance; in turn, we do not control such costs and cannot predict what they might be.
Goods can be returned or exchanged:
- Within two weeks (14 days) from the date of purchase.
- The item must be undamaged and in its original appearance without signs of outdoor or indoor use.
- All labels, tags, box, and packaging must be preserved and undamaged.
- When returning an item, you must provide a receipt confirming the purchase of the item in-store or online.
Read more about Delivery and Returns and Exchanges.