Individual order – HVÓYA

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Individual order

An individual order in HVÓYA is the tailoring of shoes or bags from our model range according to your request.

You can order the desired size or color if it is not available on the website or in the store. You also have an additional choice of materials and heel shapes.

The estimated order processing time is 10 business days.

Terms may vary depending on the complexity of the order.

You can make an order in our store in Kyiv at Velyka Zhytomyrska, 30a, or send an application for tailoring in the form presented on the page of the pair or bag you are interested in. If you did not find the model you need on the website, please write to us on Instagram – hvoya.kyiv.

After sending the application, the manager will contact you and help with further ordering.

Exchange and return of individual orders

By placing an order for custom tailoring, you agree that such products cannot be exchanged or returned. If the shoe size does not fit or the product needs improvement, such a pair/bag is adjusted or altered. Additional measurements may be required.

If you have any questions, please email us

ORDER@HVOYA.UA